Forum Discussion

Copper Contributor

Mar 11, 2024

New teams app is extremely slow to start on Mac

The new version of the Teams app is extremely slow to start it can take up to 1-2 minutes to get it running and join a call, why is it so slow? It wasn't like this before, and now I need to prepare a...

microsoft teams

AdamPridmore2255

Copper Contributor

Mar 15, 2024

I have the same issue. I have tried uninstalling new MS Teams as well as clearing all the MS teams related files and caches in my profile Library fold and reinstalling with no improvement.

I've tested startup times and the MS Teams classic take ~10-15 seconds to start up where as new MS Teams take over 60 seconds to start up.

I am using an i9 MacBook Pro with 16Gb of RAM.

mangov
Copper Contributor
Apr 07, 2024
Same issue, I went back to old Teams and its working much better.
AdamPridmore2255
- Fosse83
  Copper Contributor
  May 13, 2024
  mangov AdamPridmore2255
  Did you find any other solution? I am having the same issues with the new teams application when connected to a docking station. The client is very slow, while the old client is fully functional.
  - RDM
    Copper Contributor
    Dec 19, 2024
    For me clearing the cache, as instructed here; https://learn.microsoft.com/en-gb/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-the-cache-in-teams-for-macos seems to have improved it