Forum Discussion
IanSutherland
Oct 28, 2021Copper Contributor
New Teams app in Windows 11 not connecting to Teams accounts
Hi, I hope someone can help me with this. I upgraded my Surface to Windows 11 last week but the new Teams app for Windows 11 will only connect to my personal teams account. The one I use with my wo...
- Oct 28, 2021Hello, you should read this blog post https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-chat-from-microsoft-teams-on-windows-11-for-your/ba-p/2809877
Oct 28, 2021
Hello, you should read this blog post https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-chat-from-microsoft-teams-on-windows-11-for-your/ba-p/2809877
IanSutherland
Oct 28, 2021Copper Contributor
Hi Christian,
Bingo, that did the trick. The link to download Teams for Work/School Account was what was needed. I didn't choose that before as it's not technically a work/school account, it's my personal one, but I guess you need this to connect to other Teams accounts.
It did need a reboot to work properly, but I'm now connected, so thank you very much for your help, really appreciated. I've had 2 weeks going forward and backward with Microsoft Support until they gave up and said as it's a free Teams I'm connecting to I need to come via the community forums. then with 10 minutes you've fixed it. Brilliant!
thanks again
Bingo, that did the trick. The link to download Teams for Work/School Account was what was needed. I didn't choose that before as it's not technically a work/school account, it's my personal one, but I guess you need this to connect to other Teams accounts.
It did need a reboot to work properly, but I'm now connected, so thank you very much for your help, really appreciated. I've had 2 weeks going forward and backward with Microsoft Support until they gave up and said as it's a free Teams I'm connecting to I need to come via the community forums. then with 10 minutes you've fixed it. Brilliant!
thanks again
- Oct 28, 2021My pleasure, thanks for the feedback.