Forum Discussion

Mondas's avatar
Mondas
Iron Contributor
Aug 19, 2023

New Teams - Ringing whilst on a call

When on a current call and another call comes in, the audio of the ringing seems much louder than the call i am on, i actually think the current call goes quieter as the new call rings and i can barely hear the person im on the current call with. Has anyone else had this issue?

1 Reply

  • Dave_Purscell's avatar
    Dave_Purscell
    Brass Contributor
    There is a similar thread (with plenty of complaints) and no solutions from Microsoft. Might want to subscribe to that thread in case they ever get around to solving the problem.

    https://answers.microsoft.com/en-us/msteams/forum/all/is-it-possible-to-mute-the-ringing-sound-of/90c9df47-0e86-43cf-926e-09049a3ac201?rtAction=1698359332353