Forum Discussion
New Teams - presence broken in Outlook 2016, checkbox disappeared in Settings
With the introduction of client version 49/24021528611, all of our users have lost the checkbox in settings that let them set the New Teams as the default chat app for Office 365. Previously, ...
MS case was updated and there is a new version being pushed to fix this. I received a new update this morning which I believe is the updated version. Waiting on some of my end users to confirm. Update version is 24033.813.2773.520
Mar 26, 2024, 12:23 PM CDT
The deployment of the code change is continuing to progress as expected and is still anticipated to saturate all affected environments by Tuesday, April 2, 2024.
Mar 25, 2024, 4:59 PM CDT
We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.
Mar 26, 2024, 12:23 PM CDT
The deployment of the code change is continuing to progress as expected and is still anticipated to saturate all affected environments by Tuesday, April 2, 2024.
Mar 25, 2024, 4:59 PM CDT
We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.
Did this new version fix the issue for you? We are still experiencing the issue and have received updates up to and including this morning with no change. Matthew_Cox1305
- Apparently not. The presence issue is still present.
Seen sevral new versions of New Teams still not working for us. I have a case open with Microsoft Support still no resolution. dmulkeen
We also have a case open with MS but have heard nothing. In our case it's Outlook 365 and new Teams but the same behavior.
I found a fix/workaround today. We're still using Islands for our coexistence mode in Teams. I changed my account to Teams only coexistance mode and the fourth box is back and the presence is showing again in Outlook.
- That makes sense. We don't see this issue for people who are Teams only. Only for people who are still using SfB.
