Forum Discussion

Copper Contributor

Mar 19, 2024

New Teams - presence broken in Outlook 2016, checkbox disappeared in Settings

With the introduction of client version 49/24021528611, all of our users have lost the checkbox in settings that let them set the New Teams as the default chat app for Office 365. Previously, ...

microsoft teams

Matthew_Cox1305

Copper Contributor

Mar 27, 2024

MS case was updated and there is a new version being pushed to fix this. I received a new update this morning which I believe is the updated version. Waiting on some of my end users to confirm. Update version is 24033.813.2773.520

Mar 26, 2024, 12:23 PM CDT
The deployment of the code change is continuing to progress as expected and is still anticipated to saturate all affected environments by Tuesday, April 2, 2024.

Mar 25, 2024, 4:59 PM CDT
We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.

dmulkeen
Copper Contributor
Apr 08, 2024
Did this new version fix the issue for you? We are still experiencing the issue and have received updates up to and including this morning with no change. Matthew_Cox1305
- Matthew_Cox1305
  Copper Contributor
  Apr 09, 2024
  Apparently not. The presence issue is still present.
- Rich1287
  Copper Contributor
  Apr 09, 2024
  Seen sevral new versions of New Teams still not working for us. I have a case open with Microsoft Support still no resolution. dmulkeen
  - shotogo
    Copper Contributor
    Apr 09, 2024
    We also have a case open with MS but have heard nothing. In our case it's Outlook 365 and new Teams but the same behavior.
    I found a fix/workaround today. We're still using Islands for our coexistence mode in Teams. I changed my account to Teams only coexistance mode and the fourth box is back and the presence is showing again in Outlook.
TorstenS
Copper Contributor
Apr 04, 2024
Does anyone have this fix working? Seems for us (Outlook 2021/365) the status is showing up again, but no colored icon? Teams Version 24060.2623.2790.8046., Client 49/24022924517.