Forum Discussion

Copper Contributor

Mar 19, 2024

New Teams - presence broken in Outlook 2016, checkbox disappeared in Settings

With the introduction of client version 49/24021528611, all of our users have lost the checkbox in settings that let them set the New Teams as the default chat app for Office 365. Previously, ...

microsoft teams

dmulkeen

Copper Contributor

Mar 20, 2024

We submitted a ticket with Microsoft but have not heard back. Same exact scenario for us. It appears to be at its root client version 49/24021528611. A repair or uninstall reinstall works fine for a bit. But soon after the client updates back to 49/24021528611 and the presence in Outlook once again fails.

Anyone got any any more word from MS?

ccboyle
Copper Contributor
Mar 22, 2024
I and several others have a case open with MS about it, still waiting to hear back after my request was escalated
- dmulkeen
  Copper Contributor
  Mar 22, 2024
  ccboyle
  
  We got a new client version this morning and the issue with presence and Teams popping to the foreground in front of other windows persists.