Forum Discussion
New Team Room..."Cannot Fetch Calendar" (Logitech Kit)
Just finished setup of a new Teams Room using the Logitech Large Room system for teams (kit with Rally camera, TAP touch display and prebuilt PC). I followed exclusively the Microsoft deployment dire...
It was a simple fix for us. We had to go to the Teams Room tablet device, go to settings, then under settings there was a small toggle switch to enable Modern Authentication, turned that on and restarted and it just worked.
Hello, we have 2 Logitech Rally + Tap rooms connected to a Exchange on-premise server for at least 2 years.
The rooms use modern authentication. Logitech software is up-to-date.
The "cannot fetch calendar" appeared this week.
I deactivated the modern authentication and it resolved the problem for both rooms.
It's strange that I had to deactivate modern authentication that worked for more than 2 years, and that rooms in other companies need to activate modern authentication to resolve the problem.