Forum Discussion
cbot
Aug 15, 2019Copper Contributor
New Team Room..."Cannot Fetch Calendar" (Logitech Kit)
Just finished setup of a new Teams Room using the Logitech Large Room system for teams (kit with Rally camera, TAP touch display and prebuilt PC). I followed exclusively the Microsoft deployment dire...
techfortune
Aug 28, 2020Copper Contributor
It was a simple fix for us. We had to go to the Teams Room tablet device, go to settings, then under settings there was a small toggle switch to enable Modern Authentication, turned that on and restarted and it just worked.
- Joel_SAug 09, 2022Copper Contributor
Hello, we have 2 Logitech Rally + Tap rooms connected to a Exchange on-premise server for at least 2 years.
The rooms use modern authentication. Logitech software is up-to-date.
The "cannot fetch calendar" appeared this week.
I deactivated the modern authentication and it resolved the problem for both rooms.
It's strange that I had to deactivate modern authentication that worked for more than 2 years, and that rooms in other companies need to activate modern authentication to resolve the problem. - dash_vlogMay 04, 2021Copper Contributortechfortune thank you for this simple fix! i have been sprawling and looking all over this community to get the simple fixed answer.
And to anyone marking content as the best answer, this is sort of the best answer and the fix for the simple "catch fetch Calendar" issue