Forum Discussion
New Team Room..."Cannot Fetch Calendar" (Logitech Kit)
I am experiencing the same issue on HP Elite Slice systems using the Teams (Skype?) Room System.
Perrickyisbell 's suggestion, I created an Authentication Policy in Exchange Online that allows for all forms of Basic Authentication and I'm still having the problem.
Am I enabling Basic Authentication the right way or doing something wrong? I'd be happy to help any way that I can.
i fought with this and messed around with crazy auth policies and made no difference.
you will need to jump over to the admin side of the MTR/SRS device and change the DNS on the network adapters to an alternate DNS. easiest to use googles. 8.8.8.8.
this is the thread that helped me. https://techcommunity.microsoft.com/t5/skype-for-business-it-pro/teams-room-quot-cannot-fetch-calendar-quot/m-p/1183063#M5847
that worked for me.
- rodgcwFeb 27, 2020Copper Contributor
Thanks for the quick reply, man!
Did that, still no dice. Also noticed that Hyper-V was enabled for some reason? Disabled that feature and still receiving the same error message...
- bjones96Feb 28, 2020Brass Contributor
rodgcw so you set the dns as 8.8.8.8? what liscence are you using?
also what user name are you using to get in? also make sure MFA is disabled and your not using an app password. all you should have in the MTR setting is a user name and password the domain etc should be blank.(this worked for us)