Forum Discussion
cbot
Aug 15, 2019Copper Contributor
New Team Room..."Cannot Fetch Calendar" (Logitech Kit)
Just finished setup of a new Teams Room using the Logitech Large Room system for teams (kit with Rally camera, TAP touch display and prebuilt PC). I followed exclusively the Microsoft deployment dire...
bjones96
Jan 10, 2020Brass Contributor
rickyisbell we are having the same issue. how did you resolve it?
rickyisbell
Jan 10, 2020Copper Contributor
You have to make sure the account you are using for the room still has basic authentication enabled for the account. Before I installed this room, I had basic authentication turned off by default and was using modern authentication for all of my users. Apparently the teams room software will only use basic authentication for connection to the mailbox of the room. So check to make sure that basic authentication is turned on for your room mailbox account.
- NickK330Jan 14, 2020Copper Contributor
We faced same issue originally, but resolved after enabling basic auth for exchange just like you mentioned.
But now, devices showing same "cannot fetch calendar" message randomly on devices; sometimes device restart clears the message and able to get meeting invited, but it again appears randomly after some time ( or after few days in some cases).
Any thoughts?
- bjones96Jan 13, 2020Brass Contributor
Thanks for the info. How do I go about changing this?
Thanks for your help!- rickyisbellJan 13, 2020Copper Contributor
- bjones96Jan 13, 2020Brass Contributor
Ricky thanks for this...i have done this and get the message from Powershell: "The command completed successfully but no settings of 'MM Board Room' have been modified."
Am I doing something wrong?
Thanks again.
- bjones96Jan 10, 2020Brass ContributorThanks for the info. How do I go about changing this?
Thanks for your help!