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Bartez's avatar
Bartez
Copper Contributor
Mar 20, 2020

New MS Teams free edition; Wiki and Files doesn’t work

I created new organization, couple of channels etc. Cannot use Files and Wiki, it says that “preparing storage for wiki. Wait and try again later”. But after 3 days the same problem. I was also invited to different org and there I also cannot use wiki or files or any other document in that org. It says that I don’t have access to that file even though I’m also the “owner” in that Team.

Channels chats only works. It looks like some kind of SharePoint issue.

tested via web, desktop app and iOS app.

 

Have anyone the same problems?

  • alenezi's avatar
    alenezi
    Brass Contributor

    Bartez 

     

    To access to Wiki and files admin should do the following:

     

    1. Select "Open in Sharepoint" from the channel options
    2. Go to "Site Contents" on the left-hand side menu
    3. Select "Teams Wiki Data" from the contents list
    4. Select the channel folder

    Permissions can be viewed/modified by selecting the opening the "Details Pane" by clicking the "info" icon in the top right

     

    "preparing storage for wiki. Wait and try again later"

     

    This should be fix soon as Teams having an issues now due to high usage.

     

    Ali

     

     

    • Bartez's avatar
      Bartez
      Copper Contributor

      alenezi 

      Could you please post some picture? I cannot find it anywhere - in general settings, or team settings or channel settings - nowhere sharepoint is mentioned. Maybe you hace the paid version and the options looks different?

      • alenezi's avatar
        alenezi
        Brass Contributor

        Bartez 

         

        Click on open SharePoint and follow the steps.

  • hconn8's avatar
    hconn8
    Copper Contributor

    Bartez I'm having the exact same issue, hence why I am now frantically browsing the community to try and find a solution!

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