Forum Discussion

Iron Contributor

Sep 02, 2020

Solved

New Meetings Experience appeared then disappeared!

Hi has anyone experienced the following > Users received the New meeting experience update (i.e. in Settings switch it on), and all have been using it for a few weeks. In the last few days, the Sett...

Settings

ChristianBergstrom
Sep 14, 2020
Tanya Denton Hi Tanya, did you hear "the latest" that the new meeting experience isn't compatible with Teams call queue. Could that explain the issue for you as well?

rkendzior

Copper Contributor

Sep 02, 2020

Tanya Denton

We have several users who are reporting the same issue. It was working and now the selection is gone. We have opened a support case and are waiting for a resolution.

ThereseSolimeno
Former Employee
Sep 02, 2020
hello rkendzior Tanya Denton There was a recent post that reported an issue that may be what's happening in your cases. Worth a look: https://techcommunity.microsoft.com/t5/microsoft-teams/ms-teams-new-meeting-experience-auto-unchecked/m-p/1549970
- Dave4
  Copper Contributor
  Sep 02, 2020
  ThereseSolimeno This has happened for me and it definitely isn't just a matter of the checkbox becoming unchecked. The checkbox has disappeared completely. It was there for a few weeks and now it's been gone for about a week.