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New Meeting and calling experience not showing up
Greetings, The new meeting and calling experience has rolled out to our tenant. However, it will not appear for me. On my team there are 11 of us, and it shows up for all 10. If I sign into my ...
Same here. I assume, if you are an Call Queue agent, you lose the new experience, because there is an issue accepting incoming calls. If you try to answer a call from a Call Queue with the new experience active, call will disappear and not answered. Caller still waits in the queue.
I assume, MS has disable new experience feature for CQ agents as long as this issue hasn't been fixed.
Yes there is some sort of issue with the new meeting experience and answering calls from call queue that does not have Conference Mode enabled.
Have seen that a few times and once you enabled Conference Mode on the call queue, you're able to pick up calls again.
Only issue is Conference Mode does not work if they are using a non native Teams handset.
Have seen that a few times and once you enabled Conference Mode on the call queue, you're able to pick up calls again.
Only issue is Conference Mode does not work if they are using a non native Teams handset.