Forum Discussion
New-CSTeamsUnassignedNumberTreatment Not Working - You are not setup to use this calling feature
Hi all, We are off-boarding users and when we remove their licences and their phone number associated with their account, I would like a way to forward that number back into a AA or CQ. When ...
Not yet
So I've got it working. I spoke with Microsoft and they said that there was a problem with the resource account.
I created a new resource account and still didn't work. Turns out the resource account needs a calling plan, tested it and confirmed.
A small price to pay to keep all unassigned numbers "working" if you ask me.
Just fyi, went back to the old resource account added calling plan still didn't work, so I suspect there was actually a problem with the resource account as per Microsoft's initial diagnosis.
Good luck