Forum Discussion

pravin8bdps's avatar
pravin8bdps
Occasional Reader
Jul 09, 2026

New Account for our School

Hi,
  I signed up for MS Teams for Schools, we are a C.B.S.E. Recognized School in India, and used my school email ID to Join, But My Account Says "personal"
if there's any verification is required where do I submit this request ?
I don't see any place to submit any required documents, how do I proceed on this one ?

Thanks,

Pravin

microsoft teams

1 Reply

  • Jamony's avatar
    Jamony
    MCT
    Jul 09, 2026

    Hi Pravin, it sounds like the email may have been created as a personal Microsoft account instead of a verified Microsoft 365 Education tenant account. For a school setup, you usually need to create or access the school’s Microsoft 365 tenant, verify the school domain, and then assign education licenses from the admin center. I’d start at the Microsoft Education signup/verification flow, or contact Microsoft Education support if the school domain is already in use.