Forum Discussion
Jackaravinth
Feb 03, 2020Copper Contributor
Network configuration preventing us from making you call
Hi Could anyone advise me please am seeking for an immediate response. Am getting error as " Its look like network configuration preventing us from making an call. please contact your network a...
- Feb 04, 2020
Hi,
Do you get this for one computer or all computers in one location?
First you can start with testing with Network Testing Companion, read more about it here:
https://www.lync.se/2019/09/network-testing-companion/
If your are using a proxy, bypass that for Teams traffic.
Firewall ports 80 and 443 and UDP ports 3478 through 3481 from the clients to the internet have to be open to get an good experience.
Jackaravinth
Feb 06, 2020Copper Contributor
YidoDML
Jun 03, 2021Copper Contributor
Jackaravinth did you get to the bottom of this?