Forum Discussion
Need to find who organization admin is
Hi jgrover ,
Either someone in your company has registered the domain or someone outside of your company may have. Either way contact details here of who to phone : -
Click the "Phone" tab - its hard to see.
As someone has registered the domain you won't be able to join teams with emails from your domain unless you take control of this domain and purchase some licenses. You can create a free Teams org if you happen to have another domain users can use :-
https://support.office.com/en-gb/article/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1
Thanks Andrew Hodges. I was able to open a support case with Microsoft on the issue. It appears that at some point a user signed up for a trial of some software and used their work email to do so. This created an "unmanaged tenant" in their system for our domain. They're sending me the instructions to do an admin takeover of the tenant which should get me squared away.
