Forum Discussion
NDI Broadcast Feature Intermittent and Unreliable
- Aug 16, 2023
fyount I opened a ticket with Microsoft. They confirmed that they rolled out an update on July 27 that ultimately broke the NDI feature within teams. Once I brought up my ticket to them, they investigated and rolled back the NDI update to the previous version. That is why everything is working as it should now.
ccotton
I've observed the same behavior. Unsure of when this began but can confirm as of today August 07, 23 seeing this behavior during one of our productions. New callers that join the meeting are not available as selectable sources from the machine that is broadcasting NDI from Teams Meeting. Leaving the meeting and rejoining once all callers have joined makes them available and selectable. Unsure if there are other issues. Seeing this on both Windows 10 and Windows 11 with versions 1.6.00.20776 and 1.6.00.18681.
We are facing the same problem. In addition to the problems described above, the active speaker view is also completely missing.
Windows 10 with versions 1.6.00.20776
- fyountAug 16, 2023Copper Contributor
So for some reason on Monday, the NDI broadcast feature started working for us again. Has anyone else experienced positive functionality on teams with the NDI? Or did I just get lucky?
- ccottonAug 16, 2023Copper Contributor
fyount I opened a ticket with Microsoft. They confirmed that they rolled out an update on July 27 that ultimately broke the NDI feature within teams. Once I brought up my ticket to them, they investigated and rolled back the NDI update to the previous version. That is why everything is working as it should now.
- Frank_VancastNov 21, 2023Copper Contributor
ccotton We have been doing a couple of events with TEAMS connected to VMIX on another computer via NDI both directions, which is something we have done in the past many times with excellent results.
Those events took place in mid October 2023 and, the last one, the 21st of November 2023. We tested thoroughly those events and everything worked fine, but as soon as the real event started NDI stated to fail. It did not disconnect the incoming calls completely but their image and audio were failing intermittently. I had only 1 user, and believe me these computers are high-end ones which, a few months ago, were handling a lot more without any trouble. I observed that the problems seemed to be happening every time the message regarding privacy was showing up in Teams. Anyone experiencing similar problems now?