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lamngoclinh's avatar
lamngoclinh
Copper Contributor
Mar 20, 2020

My Teams application keeps disappearing and uninstalling itself

Hi, my company signed up a Microsoft Teams account for me, I can sign in Teams on web-browser and mobile application but I cannot install and use Teams application for Windows 64 bit. It keeps disapp...
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joydeep83's avatar
joydeep83
Copper Contributor
Aug 31, 2020
Please share your observation....
DimiVantorre's avatar
DimiVantorre
Copper Contributor
Aug 31, 2020

joydeep83 

We fixed this by removing some script (own made) that was causing this.

  • lingitexpress's avatar
    lingitexpress
    Copper Contributor
    Sep 03, 2020

    DimiVantorre 

     

    I'd appreciate if you could share the scripting for me

     

    thank you in advance.

    • DimiVantorre's avatar
      DimiVantorre
      Copper Contributor
      Sep 03, 2020

      lingitexpress

      The script was just removing it we needed that a while ago when not using Teams but since we are using it now and this script was still available on this user's PC (probably for testing purposes) we removed it and well, Teams stays on the PC now 🙂

       

    • lamngoclinh's avatar
      lamngoclinh
      Copper Contributor
      Sep 03, 2020

      Hi all,

      Sorry for the late response.

      I figured out that I couldn't use Teams by installing it myself (download Teams from the offical website, install and open), but an email included the Join in Teams (or other label, I don't remember clearly) button which was sent by my company's IT department will help.

      I just uninstalled my Teams (which I downloaded and installed myself) and click on that button to download and install Teams again.

      Hope this will help.

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