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Copper Contributor

Feb 10, 2021

Solved

My Laptop shuts down during TEAMS calls

Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...

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microsoft teams

Sam Cosby
Feb 16, 2021
AJ_Quintana Pedro99 Knightmare

Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).

Sam Cosby,

Teams Engineering PM

ChrisM_Admin

Copper Contributor

Jul 31, 2024

Admin here. Company runs ~190 ryzen E14s. Gen 1-5. Especially gen 4 und 5 are affected by crashes. Gotta reinstall/replace 1-2 devices a week. As its always external monitors causing the issue i thought the integrated gpu just cant handle the stress. The higher the resolution or the more monitors are involved the higher the amount of crashes. Not sure if thermal problem or just terrible gpu design but this has to be resolved or we move to a different vendor in the future