Forum Discussion
eric_joely
Feb 10, 2021Copper Contributor
My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
Aly_Lala
May 10, 2021Copper Contributor
Hi,
I am also facing the same issue. Being an interpreter it simply is a big mess when the computer goes off abruptly. I read many of the comments and most users were using LENOVO. I am using a DELL Inspiron 15 3000 laptop and have faced the issue three times. Twice of these were today during a one hour meeting with a Minister :(.
For those of you who have managed to find a solution, please assist.
Thanks
Aly
iuliang
May 11, 2021Copper Contributor
last BIOS update to 1.29 and last intel chipset update from Lenovo Vantage from the end of last week did the trick, at least until now (2 day with intensive Teams usage and no shutdown).