Forum Discussion
My Laptop shuts down during TEAMS calls
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
That sounds promising, yes let us know what happens next week,
The big difference now is that i do not have anymore peaks of core temperatures of 100 degrees celsius. Now the limit is 93, never reaches 100. I suspect the problem was soething about thermal throttling and made the processor go down instantly (auto protect) but it's just a supposition. The procesoar usualy had peaks of 100 even before login. Now never pass 90-93 and most of the time the medium temp is 45-50.
No luck for me E14 intel first gen. still bios 1.15 . Shutdowns keep happening. Usually, I'm back in the videoconference in a few moments due to SSD, but this week it happened that the laptop refused to turn on for 2 whole minutes, all I saw was a black screen (backlight was on) and fans speeding up, no text or bios post.
Suddenly Lenovo splash screen appeared and was able to boot into windows.
but then lenovo vantage shows me the was no battery detected on laptop (but there was no cable, so it surely was running on battery)
After another restart it was back working fine. So if you guys have a fix for this, please release it. Users can't wait anymore
