Forum Discussion
My Laptop shuts down during TEAMS calls
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
The power setting seems to have helped here too.... had been through all the different driver checks of video drivers etc. and calls, generally only to certain clients, caused immediate power off on a couple of machines - HP ZBook, Dell Precision Tower 7910. Both were on custom power plans with 100% CPU setting. Time will tell if it HAS stopped it of course.
I had to use batch to push out change to multiple machines so used this script if any help, it gets the current power plan first and uses that to change. Would have been easier in Powershell but had to use batch for this one.
@echo off
Set Scheme=
Set SchemeName=
For /f "tokens=4,5 delims= " %%P in ('Powercfg /list ^| find " *"') do (
set scheme=%%~P
set schemename=%%~Q
)
set schemename=%schemename:(=%
set schemename=%schemename:)=%
If "%scheme%"=="" (
ECHO Can't find current power scheme:
powercfg /query
) ELSE (
Powercfg -setacvalueindex %Scheme% sub_processor procthrottlemax 99
Powercfg -setdcvalueindex %Scheme% sub_processor procthrottlemax 99
ECHO Power scheme %SchemeName% set to 99 percent CPU
)