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My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
Hi Sam and Brad,
Thanks for the info. I will try the power management suggestion and see what happens for users who are affected. Regarding the drivers. Lenovo suggested to try and install the above drivers, I have tried this but Teams still shuts down the laptop. Noticed today there is a new version of Teams v14.00.4167, will give this version a try and again monitor. Another strange thing is why doesn't this problem happen to all L13's? I am using a L13 but I do not get this issue and I have updated everything on the system (ran system update, Windows update).
Thanks for the info. I will try the power management suggestion and see what happens for users who are affected. Regarding the drivers. Lenovo suggested to try and install the above drivers, I have tried this but Teams still shuts down the laptop. Noticed today there is a new version of Teams v14.00.4167, will give this version a try and again monitor. Another strange thing is why doesn't this problem happen to all L13's? I am using a L13 but I do not get this issue and I have updated everything on the system (ran system update, Windows update).
https://www.reddit.com/r/MicrosoftTeams/comments/lg7l9h/new_version_thread_v2/
Latest Teams versions listed here if you need to manually update
Latest Teams versions listed here if you need to manually update
