Forum Discussion
eric_joely
Feb 10, 2021Copper Contributor
My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
Pedro99
Copper Contributor
I'm also being affected by it. We currently have two of the same model having the same issue and up to date.
I have just finished installed Teams as a browser app and a made a small successful test.
Might be an alternative while no fix is available
¯\_(ツ)_/¯
I have just finished installed Teams as a browser app and a made a small successful test.
Might be an alternative while no fix is available
¯\_(ツ)_/¯
Knightmare
Feb 16, 2021Copper Contributor
We too get the same issue, ran all the updates but still get the shut down problem. Some users can't even use the browser version of Teams but it still happens! Ticking the Disable GPU option in Teams did not make a difference. No idea why this happens to some users but not all. Even though they use the same Lenovo L13 laptop.