Forum Discussion
My Laptop shuts down during TEAMS calls
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
eric_joelyHi, we have the same issue in our company. All Lenovo L13 Yoga shutting down as soon as you pick up a Teams call or join a meeting.
the latest BIOS Version is installed. Also Lenovo System Update no updates available.
My IT guy is working with Lenovo support of this issue. Once they will find a remedy, I will share it here ITGuy123
- ITSupport1Feb 15, 2021Copper Contributor
We have the same issue with Lenovo L13's. All updates applied to Lenovo, BIOS,, Windows and Teams. Nothing showing in Events or Teams logs. Hoping someone has managed to get a solution from Microsoft or Lenovo.
- REckhoff_AppliedInnovationFeb 15, 2021Copper Contributor
ITSupport1 Any luck with this? I have 2 users with the same laptop model and are both having the same issue