Forum Discussion
MTR Event 3001 - False Device Disconnected
We are seeing this a lot for devices seemingly showing a health status of disconnected but are in fact not. If you enter a room or remote to the device they are actually in an idle state and kick in...
Neothings1709 When you look at the event log entry, it should show what is Unhealthy. That might provide a further clue. I know that on my devices are like yours, all ok, but there is a ResourceState of Unhealthy. No idea what that does I'm afraid.