Forum Discussion
MTR Direct Join - Zoom / Webex
Hi, we still cannot get 3rd Party (Direct Join) to work for our MTR. I've followed all the steps listed https://urldefense.com/v3/__https:/docs.microsoft.com/en-us/microsoftteams/rooms/third-party-jo...
Do you have and group policy or so in place, that could prevent the browser from allowing to actually join the Zoom/Webex Meeting? Is the MTR domain joined or otherwise "crippled" aka centrally managed?
I have seen, that the service is not available once in a while for some hours but never that it does not work at all.
I have seen, that the service is not available once in a while for some hours but never that it does not work at all.
Harald_Steindl I don't see any group policies for it no and the MTR is on a guest network with no network side restrictions. How do folk troubleshoot these systems? Logs within the MTR?
- Here are a nice lists to double check:
https://www.graham-walsh.com/microsoft-teams-room-guest-join-access-for-zoom/
https://www.graham-walsh.com/microsoft-teams-room-guest-join-access-webex/
Things have improved since then but nevertheless very well worth checking.
The following link might not directly address your problem but also worth reading:
https://hochwald.net/direct-guest-join-microsoft-teams-room-devices-does-not-work/
AFAIK after some recent updates it works even with rewritten urls.
