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LujainKamal's avatar
LujainKamal
Copper Contributor
Jul 03, 2020
Solved

MSTeams Metadata Loss

After making changes for some files (excel files). From then all files was shown as they have missing metadata. How to fix it?

5 Replies

    • LujainKamal's avatar
      LujainKamal
      Copper Contributor
      We tried to edit files using excel online, MSTeams, and by opening from our devices and then saving changes. All didn’t work unless properties were changed and all filled in share point.
      • Tushar Pathak's avatar
        Tushar Pathak
        Icon for Microsoft rankMicrosoft

        LujainKamal This is interesting, I'll try to reproduce it and check if it repros
        For the file upload issue, is it failing to upload from mobile device or desktop/web and in 1:1/group chats or Teams channels?
        Is there a specific error you get when uploading?

    • LujainKamal's avatar
      LujainKamal
      Copper Contributor
      The Excel files were edited using MSTeams and sometimes simultaneously With others. It started from excel and then showed error in all files such as PDF files. I have tried restoring old versions of file but it haven’t worked and no change in the note that there is “missing metadata”.
      However, few days ago, I have tried opening the file in share point and edited the file properties and it worked! I can now edit or save changes in file.

      The current problem I’m facing is that I cannot “upload” files from my device in MSTeams. Any ideas on how to solve this?