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lalchandran's avatar
lalchandran
Copper Contributor
Jul 04, 2022

MSTeaams app on mac no chatbox

Hello!

I have a problem with MSTeams on my M1 Mac. I have the MSTeams app on mac, and there is no chatbox when I get a meeting invite from another organisation. I cannot see the sent information either when others try to chat or write in the chat. 

 

I have Mac 11.4 Big Sur, Teams latest downloaded from the Teams page.

Guest Access
microsoft teams

1 Reply

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Jul 08, 2022

    lalchandran 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

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