Forum Discussion
Aj2022
Jan 10, 2022Copper Contributor
MS Teams Screen Sharing black during audio call
Hi, I have an issue with the screen sharing function in MS teams and I was wondering if anyone has had this similar problem. My screen share works fine when I am in a scheduled meeting but when I cal...
Aj2022
Jan 12, 2022Copper Contributor
Thanks for the reply!
I work from home and we are all on the same network but many of us work in various locations physically. I have even tried someone on the same network and location as me and it still did not work.
I work from home and we are all on the same network but many of us work in various locations physically. I have even tried someone on the same network and location as me and it still did not work.
Markus_95
Jan 17, 2022Brass Contributor
Hi,
did you try to delete your entire Teams Cache? (Close Teams before that)
C:\Users\%username%\AppData\Roaming\Microsoft\Teams
Are other colleagues experiencing this aswell?
You said that you have tried it with a device on the same network, even on the same network segment, to make sure that they can talk directly to each other without any routing/Firewall components inbetween?
The easiest would be to be connected to your home network with pc 1 and also with pc2 and do a test between both of them. Also make sure that no VPN is inbetween.
Greets,
Markus
did you try to delete your entire Teams Cache? (Close Teams before that)
C:\Users\%username%\AppData\Roaming\Microsoft\Teams
Are other colleagues experiencing this aswell?
You said that you have tried it with a device on the same network, even on the same network segment, to make sure that they can talk directly to each other without any routing/Firewall components inbetween?
The easiest would be to be connected to your home network with pc 1 and also with pc2 and do a test between both of them. Also make sure that no VPN is inbetween.
Greets,
Markus