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GregFit's avatar
GregFit
Copper Contributor
Dec 06, 2023

MS Teams Room on RoomMate (Logitech) - Device audio compatible

RoomMate is a product from logitech01_ logitech02_ logitech03_    Hi MS community,   Impossible to make it work since my purchase of "RoomMate", I've tested with different audio devices noted as ...
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microsoft teams
0xHerman's avatar
0xHerman
Copper Contributor
Dec 16, 2023

GregFit 

I am having this issue as well. I bought a roommate and I am trying to adapter the system to an existing professional audio and mic system in a large training room. I have bought several USB audio devices and the ones that work in the CollabOS mic/speaker test screen are:

Ugrean USB Adapter (https://a.co/d/b9tsvmk)

Micolindun USB adapter (https://a.co/d/fxxNcaL)

Shure AniUSB-matrix (analog input/output to USB audio)

 

all 3 devices experience the same issue. When I’m at the audio test screen under system settings for the RoomMate, all tests work.  

when I join a teams room meeting, the speakers work, but the microphone doesn’t work. I have not found a solution yet. My next step is to purchase a Shure P300 since it is different and on the “certified” list.  The others at best are on the “compatible” list. 

I also tried RingCentral Rooms and had the same experience.

 

i hope someone has a fix

 

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