Forum Discussion
Beatrice081994
Jan 07, 2022Copper Contributor
Ms teams not connecting during calls
When I try to answer a call, the call will hang up and automatically call back the person calling me. When I call a person it says that they couldn’t connect me. Only happens on my pc. Thanks
tictag
Jan 09, 2022Brass Contributor
If it's working on other devices, that implies permissions and general config is OK. Presence status on your PC? Try changing speaker/microphone devices e.g. from headset to inbuilt? Tried in the Windows Sandbox / HyperV (be sure to enable speaker/microphone mapping)? Tired running Sysinternals Process Monitor to see what happens at the time of disconnection? Same on Teams Web?
Good luck.
Good luck.