Forum Discussion
WayneGHC
Feb 08, 2023Copper Contributor
MS Teams noise suppression/background noise issue in meetings
Can anyone help? We have had a number of users comment on hearing other people (who are not in a teams call) in meetings. All users are using headphones with mics but it seams to still pic up backgro...
StevenC365
Feb 09, 2023MVP
WayneGHC Has any change happened in the EPOS Connect application? Firmware Update ?
WayneGHC
Feb 14, 2023Copper Contributor
Thanks. No firmware update needed (just USB headsets). We're just telling users to change setting if they experience sound issues 🙂
- Willie340Mar 16, 2023Copper Contributor
WayneGHC There has definitely been a change. We experience that previously there was no issue on calls in an office and throughout, our folks have been experiencing that having a call in the open plan is impossible due to background voices being very prominent in the call (regardless of the headset used). This is a major issue for businesses.