Forum Discussion
MS Teams noise suppression/background noise issue in meetings
Can anyone help? We have had a number of users comment on hearing other people (who are not in a teams call) in meetings. All users are using headphones with mics but it seams to still pic up backgro...
Thanks Steven. 'all of a sudden' really meaning in the past week. Numerous users have commented on hearing a lot of background voices when they are speaking in a meeting. They are using the same headsets (sennheiser epos) as before so no hardware changes.
So... before, whoever was talking in a meeting, only there voice was heard - even in a busy office. Now, in the last week, it's picking up other voices in the office who aren't in the Teams meeting. and sometimes, the person is a good 10 ft away.
So... before, whoever was talking in a meeting, only there voice was heard - even in a busy office. Now, in the last week, it's picking up other voices in the office who aren't in the Teams meeting. and sometimes, the person is a good 10 ft away.
WayneGHC Has any change happened in the EPOS Connect application? Firmware Update ?
- Thanks. No firmware update needed (just USB headsets). We're just telling users to change setting if they experience sound issues 🙂
WayneGHC There has definitely been a change. We experience that previously there was no issue on calls in an office and throughout, our folks have been experiencing that having a call in the open plan is impossible due to background voices being very prominent in the call (regardless of the headset used). This is a major issue for businesses.
