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Susan_L123's avatar
Susan_L123
Copper Contributor
Apr 20, 2020

MS Teams Live Events

When I set up an MS Teams Live Events and share the link to external users, when they sign-in teams, it said "You need permission to join this live event. Please contact the organizer." What should I do as an organizer?

4 Replies

  • Are you sure you set the event as a public event when creating it and not one of the internal options?
    • Susan_L123's avatar
      Susan_L123
      Copper Contributor

      JeremyMiller I set the event for specific groups, however, neither the internal or external user can join the session. But when I changed the setting to the public, it was solved. 

  • gmoseley's avatar
    gmoseley
    Copper Contributor

    We had a similar issue and it was related to where (channel/community) the meeting was placed in was hidden/private/closed.  We set up a public channel within our community for similar to an "all hands" weekly meeting where everyone within the community can get to. Susan_L123 

    • Susan_L123's avatar
      Susan_L123
      Copper Contributor

      Thank you gmoseley for your sharing. It did solve when I changed the setting to the public! 

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