Forum Discussion

Brass Contributor

Nov 10, 2021

MS Teams IP-Phone shows allways Offline

Dear Community, we face a strange behavior with MS Teams IP-Phones (Model Yealink MP54) and Microsoft Teams Room Standard License. The Device Firmware and MS Teams App is uptodate and the sign-in was...

microsoft teams

AndresGorzelany

MVP

Nov 10, 2021

Hello Andre,

Any special reason why the IP-Phone is using an MTR license?

Andre_Hagmann
Copper Contributor
Nov 10, 2021
The use case are small meeting rooms
- AndresGorzelany
  MVP
  Nov 10, 2021
  Andre_Hagmann
  I am not sure if that is supported, will try to check
  - Andre Hagmann
    Brass Contributor
    Nov 11, 2021
    Hi Folks, waiting is in most cases the solution of Microsoft Teams. Since this morning all phones, CAP or Meeting Room are Online are working as expected.....