MS Teams Free - "Someone has already set up Teams for your organization" how to track down the admin

Question

Hi,&nbsp;I have tried to setup free MS Teams but found that someone has already registered it.&nbsp; No one appears to know who and I see no way of even contacting an admin account to find out.&nbsp;Surely there must be a way to contact the Owner of a teams domain or seize the domain as I have administrative control over the dns domain and email system.&nbsp;Apologies if I am missing something obvious!&nbsp;Kindest regards,Jason

adam deltinger · Answer

Someone could have signed up for a trial of some sort! You’d have to contact Microsoft and ask them to remove it

jaybishop · Answer

Thanks Adam - I'm not sure where to start with contacting MS, however it does seem crazy that after authenticating a valid account for a domain the team is registered for that you cant even blind request some form of contact with the Teams marked owner...

At least it would confirm that someone had a current valid MS account even if they had forgotten about setting up an MS Team trial etc.

rob ellis · Answer

Try an admin takeover - https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide

jaybishop · Answer

Thanks Rob, I have followed this guide and taken over the 'Work' domain, however this hasn't made any difference to the Free Teams account which appears to be a 'Home?' account setup....

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MS Teams Free - "Someone has already set up Teams for your organization" how to track down the admin

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