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JayBishop's avatar
JayBishop
Copper Contributor
Apr 20, 2020

MS Teams Free - "Someone has already set up Teams for your organization" how to track down the admin

Hi,

 

I have tried to setup free MS Teams but found that someone has already registered it.  No one appears to know who and I see no way of even contacting an admin account to find out.

 

Surely there must be a way to contact the Owner of a teams domain or seize the domain as I have administrative control over the dns domain and email system.

 

Apologies if I am missing something obvious!

 

Kindest regards,

Jason

4 Replies

  • Someone could have signed up for a trial of some sort! You’d have to contact Microsoft and ask them to remove it
    • JayBishop's avatar
      JayBishop
      Copper Contributor
      Thanks Adam - I'm not sure where to start with contacting MS, however it does seem crazy that after authenticating a valid account for a domain the team is registered for that you cant even blind request some form of contact with the Teams marked owner...

      At least it would confirm that someone had a current valid MS account even if they had forgotten about setting up an MS Team trial etc.
      • Rob Ellis's avatar
        Rob Ellis
        Bronze Contributor
        Try an admin takeover - https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide

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