Forum Discussion
Chad Rodriguez
Sep 03, 2019Copper Contributor
MS Teams doesn't work with VDI
In our vdi environment (Win 7, chrome, IE & Firefox,View Agent installed on the image is on 6.0.2) When launching fat client of Microsoft teams, we get error: were having trouble syncing conversations...
LinusCansby
Sep 04, 2019MVP
Hi,
Have you checked the documentation about supported VDI installations and limitations, the first thing I think about is if you are running a shared non-persistent VM (not supported) or not.
https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi
It could be something with write permissions to %appdata% were Teams tries to cache information.
- Chad RodriguezSep 04, 2019Copper ContributorYes, Microsoft gave the same documentation but emphasized that both persistent and non are both not supported and no matter how much you edit the policies you will never get the full functionality of ms teams on vdi. I’m waiting for an eta as to when Microsoft will resolve the known issues such as this.