Forum Discussion
MS Teams Direct Routing - Internal call transfer failure
obviously we dont use same vendor SBC but standard wise logic should remain the same
All right, just to clarify, I've got this sorta working, I was removing REFERRED-BY header when placing a new INVITE and that's why it couldn't connect the call, after leaving that header intact the call can be transferred. But this far for us it's much easier just to remove REFER method from the list of allowed methods, otherwise it's quite a complex setup with our SBC. Thanks everyone for replies, now we have two working methods that allow call to be transferred to internal MS Teams users!
yep, tend to be with you on conclusions. being forced to implement both in real life felt like sharing things people find useful 🙂 Most important is we understand now how to implement both methods and logic MS uses to trigger each.
cheers!