Forum Discussion
MS Teams Direct Routing - Internal call transfer failure
Hi all, My organisation is planning a move to direct routing. We have an AudioCodes VE SBC. I've been working on this for awhile and got everything to a pretty decent state. I've come across ...
We had a similar issue, I had "Play RBT To Transferee" set to yes, but didn't realise that SBC didn't have DSP licenses, so the call would drop at this point of the transfer.