Forum Discussion
MS Teams Channel missing - but files and channel appear in SharePoint online
Hi All, last week I set up a new channel in a teams group, the channel was visible to all in the team as we needed a large group to have editable access to files in the channel. Today I was conta...
Brea_Gray same issue here. Private Channel accessible through SharePoint, but completely vanished from Teams environment (not hidden, not deleted).
Brea_Gray Adam_Lukasiak , Steve_Dohm, kendrakelso : Wow... ok so... I think I just figured out what happened in my environment. I recently removed a user from the Owner group/role and changed them to a member. Prior to this change, only myself and the other user were the only two Owners. It seems when I changed this user's role, the entire private channel disappeared from all user's views - including mine.
Since I could still access the private channel via SharePoint, I went into my permission settings for the SharePoint site and re-added the user back to the Owner's group. After logging out and then back in to my Teams environment, it miraculously reappeared!
I'm not completely sure of the root cause (hypothesizing has something to do with scheduling meetings in Channels?) , but what I did fixed it for me. Please let me know if this works for anyone else.
Having the same issue here. I have quite a few channels, just under 130, in one collaboration team. Users reported that about 70-80 of them disappeared this morning. Many of us were using Teams, even in these channels, and one by one users reported it missing. I am the Teams admin so I went in and looked and for a minute they were all there and then disappeared on a refresh. All files still exist for each Channel in Sharepoint. This is currently only affecting the desktop and browser but my Teams still look active using the android app on my phone. We have a ticket in with our IT company and they are working with Microsoft on it. They have at least acknowledged the issue but no feedback yet. Anyone else have good luck on a resolution? Or did it just come back. Saw an error once so far that said something about a connection error.
BrandonMeyers I have a Team Owner with the same issue. They created a channel early on 9/7/2021 and today 9/28/2021 the channel just disappeared. The Team Members were not able to access the Team as it just disappeared this morning along with access. However the SharePoint site still retained all the folders and permissions. I verified that the group still had all the members. So it is very odd as they could not use the Team App but the web browser allowed them to gain access to their Team. As a stop gap I re added them to the Team. The Channel is still an outstanding issue.
