Forum Discussion
Brian_Foley
Mar 10, 2021Copper Contributor
MS Teams Call Quality
I have an issue where MS Teams call quality seems to drop off when someone on the call has another call scheduled in their calendar at the same time - is this possible or just co-incidence? Seems to ...
- May 11, 2021Hi there,
Thanks for reaching out with this issue. It's very unlikely that presence or calendar would result in calling impacts. We do have tools to help troubleshoot call quality issues this article has details - https://docs.microsoft.com/en-us/MicrosoftTeams/use-call-analytics-to-troubleshoot-poor-call-quality
Sean_Gilmour_MSFT
Microsoft
May 11, 2021Hi there,
Thanks for reaching out with this issue. It's very unlikely that presence or calendar would result in calling impacts. We do have tools to help troubleshoot call quality issues this article has details - https://docs.microsoft.com/en-us/MicrosoftTeams/use-call-analytics-to-troubleshoot-poor-call-quality
Thanks for reaching out with this issue. It's very unlikely that presence or calendar would result in calling impacts. We do have tools to help troubleshoot call quality issues this article has details - https://docs.microsoft.com/en-us/MicrosoftTeams/use-call-analytics-to-troubleshoot-poor-call-quality