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cpalomino's avatar
cpalomino
Copper Contributor
Jun 07, 2022

MS Teams blank screen when loading PDF files

Hello community, 

Is anyone else having this issue with version  1.5.00.12969?

 

I get a blank screen when try loading a .pdf file within MS Teams.

 

I know this was an issue in the past and the workaround is to open the file in SharePoint but I wondering if this is a known bug for this version?

 

Thank you!!

 

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3 Replies

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Jun 30, 2022

    cpalomino PP_Levi Dr_JohnPCarlin 

     

    I searched "blank screen when loading pdfs in Teams" on Bing and got several articles and sites.  Here's one of them: https://gadgetstouse.com/blog/2021/08/13/fix-microsoft-teams-blank-white-screen-on-windows/#:~:text=Open%20File%20Explorer%20on%20your%20computer.%20Go%20to,the%20blank%20white%20screen%20on%20Microsoft%20Teams%20startup.

  • PP_Levi's avatar
    PP_Levi
    Copper Contributor
    Jun 08, 2022
    We have the same problem right now, specifically on Windows 11 machines.

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