Forum Discussion
SchoolsIT
Aug 29, 2021Copper Contributor
MS Teams Black screen when sharing or on video
Hi I have a Dell XPS 13 9310 that is on on Windows 10 @21H1. When i am on WiFi and when trying to do a screen share or even just turn video on all that people see is a black screen, but if i am o...
doe_hash
Aug 29, 2021Copper Contributor
have you went through any settings that may interact with your situation? have you maybe checked your device maintenance? im not familiar with using Ethernet but it does seem curious that it works with that & not other, if you want contact me with more information & i will try best to help you figure out a solution & if not i hope your able to figure it out yourself ' 🙏