Forum Discussion
MS Teams - unable to search for a user externally
Hello, I'd like to ask if anyone knows how to fix an issue wherein a person cannot find another user externally in Teams however his colleagues in the same company can exchange messages to the same ...
For me, this was caused by Active Directory having "msRTCSIP-DeploymentLocator" set to "SRV:" for the user.
Clearing this attribute fixed it after it had synchronized to Microsoft 365.
Inspiration was from: https://www.oryszczyn.com/users-in-teams-console-showing-as-uknown/
Clearing this attribute fixed it after it had synchronized to Microsoft 365.
Inspiration was from: https://www.oryszczyn.com/users-in-teams-console-showing-as-uknown/
The above helped me solve my issue :
msRTCSIP-DeploymentLocator was set to SRV , most likely a leftover from a user that was around when we still had Lync / Skype for Business on-premises.
msRTCSIP-DeploymentLocator was set to SRV , most likely a leftover from a user that was around when we still had Lync / Skype for Business on-premises.
