Forum Discussion
MS Teams - unable to search for a user externally
Hello, I'd like to ask if anyone knows how to fix an issue wherein a person cannot find another user externally in Teams however his colleagues in the same company can exchange messages to the same ...
ChrisWebbTech Does the whole org have to be teams only? or can a user be Teams Only and the Organization be Islands?
I am having an issue with ONE organization we can't seem to connect to. They are Islands, we are Islands, but I am Teams Only.
You can be Teams Only, but the person you are trying to connect to needs to be Teams Only as well or logged into Skype for Business at the time. It also depends on if they have Skype for business On-prem and hybrid setup properly etc. as well. Lots of factors there, but to answer your question, Teams Only for a user should work properly.
ChrisWebbTech you are right about the factors. We have a company who is Islands, using o365 and they can communicate with other companies except us using Teams. We can communicate with other companies using Teams, except them. We both have tickets open and no one can tell us why this is a problem.
- DM me your account I can test yours. My guess you guys can initiate but people can’t initiate with you and since y’all probably configures the same can’t start with each other.
What is your upgrade mode?- Hi, I’m having trouble using my desktop teams.
I understand that I cannot use the family and friends option from my desktop, but when I built a business account on my desktop, no one can find me and I cannot reach no one.
How can I solve this?
