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jhubbard's avatar
jhubbard
Brass Contributor
Aug 18, 2020
Solved

MS TEAMS - Cannot access Guest account version

I am a guest user for a vendor account and I have no issues getting into either my City account or my vendor account as a guest.  But we do have an issue for our Fire Dept leadership.  Our Fire Dept ...
Guest Access
microsoft teams
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Aug 18, 2020

    jhubbard Hey! The functionality (multi-account) is highly requested and per this UserVoice they are "working on it" https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17750851-i-want-to-use-multiple-teams-accounts-at-the-same

     

    Maybe they could use InPrivate/incognito browser sessions or different Edge profiles until they get it sorted?

jhubbard's avatar
jhubbard
Brass Contributor
Aug 19, 2020

ChristianBergstrom - thank you for sending that suggestion - sadly it didn't work.

 

I'm going to ask him to have the other city reissue an invitation for him.  Maybe it got corrupted?  Thoughts?  Regardless, I'll report back.

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Aug 19, 2020

jhubbardHey, yeah sometimes you need to do that as well. Just a heads up, have them delete the guest account from AAD and also remove it from the AAD recycle bin to properly delete it. Then send out the new invitation.