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TimmyLeung0405's avatar
TimmyLeung0405
Copper Contributor
Aug 01, 2023

MS team room : Teams is currently experiencing an error

Our Microsoft team room update to window 11 IOT version. And some of the room show the error  "Teams is currently experiencing an error. If the problem persists, please try restarting your device or ...
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Jay_Burgess875's avatar
Jay_Burgess875
Copper Contributor
Aug 09, 2023

We have over 30 Teams Room and this is causing us all kinds of issues. Everything just upgraded to Windows 11 and this new Teams version Jarcque_Admin 

We have multiple systems that doe this many times a day. Doesn't help when you are in a meeting. Has anyone found a solution for this? Everything has been working with Windows 10. 

Jarcque_Admin's avatar
Jarcque_Admin
Copper Contributor
Aug 10, 2023
I managed to get it working, The powershell script for the had an error which I fixed, I also assigned a Teams Room Pro license. the NUC is running well now it seems.
  • katambay's avatar
    katambay
    Copper Contributor
    Sep 14, 2024

    Jarcque_Admin 

    i ran updates, cannot find anything in the audit logs that would explain the root cause.

    Would you mind sharing how you were able to rectify this ongoing problem please.

    it would be very helpful.

    thank you.

    Yusuf.

     

  • adept1's avatar
    adept1
    Copper Contributor
    Aug 10, 2023

    Jarcque_Admin which powershell script? We are also seeing this problem. Thanks!

    • Jarcque_Admin's avatar
      Jarcque_Admin
      Copper Contributor
      Aug 10, 2023
      I followed this process, https://learn.microsoft.com/en-us/microsoftteams/rooms/manual-update
      • adept1's avatar
        adept1
        Copper Contributor
        Aug 10, 2023

        Jarcque_Admin thanks. We are already on the latest MTR version. Are you saying that re-applying it may fix the error? Thanks again!

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