Forum Discussion
Most calls with Teams Direct Routing become one way audio
Have set up Direct Routing with an Audiocodes SBC and am testing features with my account in Teams only mode. I can make and receive calls just fine but it seems on most calls after about a minut...
Hi jguel, where is your SBC deployed? Is it nat'ted? In case there is NAT used: did you configure NAT rules on the SBC, too?
There is a good blog post regarding SBC Teams Direct Routing and NAT here: https://www.ucguys.com/2018/08/one-way-audio-with-microsoft-direct-routing-with-audiocodes-mediant-sbc-when-using-a-nat.html
- It is NAT'd and I do have NAT rules set up. I don't think that's the problem because as I said the audio is two way in the beginning of the call and only becomes one way after a minute or two. Plus it's not every call but it is most calls.
I am having this issue with Audiocodes SBC but its after 15 min. Wondering if you were able to find a fix? jguel
- 15 minutes sounds like session timer or srtp re-keying related, to me. Do you use a secured connection with Sip TLS and SRTP?
You might want to check the IP Profiles and the Media Security settings for the trunks on the SBC.
